Archive for July, 2008

A Strong ‘TitleTown’ Finish for Parkersburg

 

In their quest for recognition as “TitleTown USA,” the people of Suddenlink-served Parkersburg, W.Va., drew very, very close — finishing second to Valdosta, Ga.

To give you a sense of just how close Parkersburg was to the tilte, viewers of the ESPN’s results segment last night report that only Valdosta and Parkersburg earned more than 20% of the votes cast, with the former at 29% and the latter at 24%. What’s more, Parkersburg’s 24% was more than twice the percentage of the third-place finisher: Green Bay, Wisc.

Be proud, Parkersburg! You have many good reasons to celebrate.

07/29/08 at 10:16 am

Suddenlink Hires Spoelman as Ops VP

Suddenlink has hired Dan Spoelman as Vice President, Operations, reporting to Chief Operating Officer Tom McMillin.

Spoelman, a 22-year cable-industry veteran, will focus on enhancing Suddenlink’s operational excellence, coordinating closely with the company’s regional operating teams.

For the past five years, Spoelman was Vice President and General Manager for Charter Communications, overseeing that company’s operations in western Michigan, prior to which he held other positions with Charter in Michigan and Texas.

Spoelman started his cable career in 1986 with TCA Communications, where he worked in two of the Texas markets now served by Suddenlink: Tyler and Amarillo.

07/29/08 at 9:48 am

DTV: Getting the Word Out in West Texas

 

In an effort to help San Angelo, TX, families prepare for the digital TV transition in February next year, local NBC affiliate KSAN offered a two-part series on “DTV Answers” earlier this week.

Suddenlink Marketing Manager Monica Kincer participated in the series.

Part one is available here; and part two, here.

07/26/08 at 7:13 am

Major Suddenlink Market Finalist for TitleTown USA

It’s no longer a well-kept national secret. Parkersburg, W. Va., high schools have claimed more state championships than any other city in the country. The city’s three high schools claim 192 state titles, giving Parkersburg a shot at ESPN’s TitleTown USA crown. ESPN featured Parkersburg as one of 20 finalists for the TitleTown designation July 22 on its SportsCenter broadcasts, with repeat broadcasts July 23.

Parkersburg, the only Suddenlink-served community among the finalists, is part of Suddenlink’s largest cable-broadband system, which also includes Charleston and Beckley, W. Va..

Suddenlink West Virginia team members are pushing for support for Parkersburg. Additional information, including ESPN’s report on Parkersburg, is available at ESPN’s TitleTown Web site. Voting begins at that same site July 23. The winner will be announced on ESPN’s 6 p.m. (EDT) SportsCenter, Monday, July 28. A Parkersburg News and Sentinel story offers more about ESPN’s visit.

Network West Virginia, a service of Suddenlink Media, will air a special program called “TitleTown: Behind the Scenes.” The network, which televises West Virginia high-school championship football, conducted interviews with ESPN and taped coverage of the event. Network West Virginia’s special program begins a series of showings the evening of July 23.

07/23/08 at 9:55 am

Suddenlink’s Rosenthal Makes ‘Under 40′ List

The editors of Multichannel News, a leading cable-industry trade publication, have named Suddenlink General Counsel Craig Rosenthal to the magazine’s 2008 “40 Under 40″ list, recognizing “movers and shakers under the age of 40 who are helping their companies grow and succeed, as well as playing an important part in mapping the future of cable and telecommunications.”

 

07/21/08 at 12:15 pm

Helping Protect Children

Through the National Cable and Telecommunications Association (NCTA), Suddenlink has joined other cable operators in a first-of-its-kind partnership with the National Center for Missing and Exploited Children (NCMEC).

Together, the participating cable operators offer Internet service to 87% of U.S. homes, or approximately 112 million total homes.

From LegalNewsline:

NAAG President and Rhode Island Attorney General Patrick Lynch said the agreement “is notable as the first such agreement (National Center for Missing and Exploited Children) has reached with an entire sector of the nation’s communications industry.

“The NCTA agreement with NCMEC will limit the ability of predators to store and exchange images of exploitation of those who are, by definition, among the more vulnerable in society. We congratulate the cable industry for taking a strong stand in support of child safety.”

For more information, see the NCTA news release distributed earlier today, and this Multichannel News report.

Suddenlink’s participation in this effort is one part of the company’s larger commitment to promoting Internet safety.

07/17/08 at 3:51 pm

The Merits of Endurance

“A fight is not won by one punch or kick. Either learn to endure or hire a bodyguard.” — Bruce Lee
———————-
A number of Suddenlink employees can relate to Bruce Lee’s advice — and they certainly don’t need a bodyguard. This group of employees has worked in their respective cable systems for 30-plus years, through multiple owners, fighting the good fight to maintain and upgrade technologies and provide customers with exceptional service.

While space and time prevent us from listing them here, this group includes Wayne Ollis, who started working in cable in Russellville, Ark., in June 1967. With 41 years under his belt, Wayne has earned the distinction of being the Suddenlink employee with the longest track-record of cable service in a single area.

Our hat is off to him and all of his colleagues who are living proof of the merits of endurance.

07/15/08 at 3:35 pm

Rebuilt from Ashes in Batesville, Ark.

 

 

On Independence Day 2007, fire destroyed the Suddenlink office in Batesville, Ark.

Employees perservered, and yesterday — just over a year later — along with customers and local officials, they celebrated the opening of their new-and-improved digs.

COO Tom McMillin congratulated the team on their accomplishments. The text of his note follows, after the fold.

(more…)

07/11/08 at 4:03 pm

Drumroll, Please

 

Ricardo Alvarado of Leesville, La., (picture above, on the left) is the grand-prize winner of Suddenlnk’s “Win a Home Upgrade” sweepstakes.

Alvarado was awarded his $25,000 grand-prize check yesterday afternoon.

In addition to Mr. Alvarado, Suddenlink has awarded hundreds of other sweepstakes prizes (including free phone, cable and Internet service, and free pay-per-view movies) to individuals throughout its service area.

07/08/08 at 10:22 am

More HD in West Texas and California

 

As part of its 2008 plan, Suddenlink continues to expand the number of high-definition (HD) channels available to customers.

Following HD expansions in Arkansas/Louisiana/Missouri and West Texas earlier this year, the company has further expanded its “HD Basic” line up (or “tier”) in West Texas, adding FX HD, USA HD, Sci Fi HD, and Travel Channel HD.

Effective July 16 in its Humboldt County, Calif. cable system, Suddenlink will also add …
* FOX 29 KBVU (Eureka) in HD to its “HD Broadcast” tier
* TBS HD, FX HD, USA HD, Sci Fi HD, and Travel Channel HD to its “HD Basic” tier
* History HD to its “HD Plus” tier.

———————————–

 

Check here for more information on Suddenlink HD versus competitive services.

Check here for more information on the categories or tiers of HD channels generally available through Suddenlink HD cable systems.

Check here, and enter your zip code, to determine if Suddenlink HD service is available in your area.

07/07/08 at 1:03 pm 14 comments

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