Archive for October, 2008
Progress is Good
While we always have room for improvement, Suddenlink is clearly headed in the right direction.
According to the most recent JD Power survey results, we are far and away the most-improved provider of our kind.
Every provider that was measured in 2007 and 2008 declined in customer satisfaction except two — and of those two, Suddenlink increased the most, with a 62-point improvement in JD Power’s overall satisfaction index.
We are committed to continuing this positive trend through sustained investments in customer-care training programs, customer-friendly technologies, and more — all with the goal of improving the total experience customers have with our company.
