Archive for February, 2009
First-Term SOTU: Clinton Still Tops
We’re not judging — only sharing.
Quality Tube Time
Very Cool: Caller ID on Your TV
You’re settled in for the evening, watching your favorite TV show. The phone rings. You reach for the handset, but then realize you left it in its cradle in the other room. So you get up and run to the phone, check your caller ID, and discover it’s someone you just don’t want to talk to, at the moment.
It’s one of life’s minor frustrations that many of Suddenlink’s North Carolina customers will never have to endure again. Now, they’ll see a caller ID box pop up at the bottom of their TV screen, allowing them to make the decision then and there, if they want to answer the call … or not.
For the service to work, customers must subscribe to Suddenlink digital TV and phone. If they do, TV Caller ID is available at no additional charge.
The company is actively considering expansion of TV Caller ID to other areas.
Suddenlink is using Integra5’s Converged Services Platform (i5 CSP) to offer the new service. The i5 CSP helps video providers, video programmers, and wireless operators deliver next-generation communications and social media experiences to multiple consumer devices.
DTV Wave One, Done
We’ll continue to monitor to ensure a stable environment moving forward, but last night’s experience should increase everyone’s confidence in the remainder of the transition through June 12.
And of course, for non-cable customers who lost channels last night, Suddenlink would love to be your solution. Visit our main Web site and enter your zip code for informaton on how to reach Suddenlink reps who can help.
Suddenlink News Round Up
Farther west, the company will host a fishing tournament in early March to benefit the Internet safety program of the San Angelo, Texas, Independent School District.
From Missouri to Arkansas, with Praise
First Wave of DTV Cutovers Approaching
Suddenlink has completed all of the necessary steps to ready its cable systems for this change. We fully expect the transition to be seamless in the overhwelming majority of cases, if not all of them. Any random issues that do occur will likely be the result of TV station technical issues — e.g., the strength of stations’ final digital signals. To help promptly address any such issues, Suddenlink engineers will be diligently monitoring the situation, around the clock, and coordinating closely with TV station engineers.
Power Outages in Appalachia
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Gov. Joe Manchin has authorized the use of National Guard troops to help clean up from severe thunderstorms that knocked out power to thousands, caused widespread damage and killed at least one person.
Suddenlink’s Atlantic Region team shares the following:
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Appalachian Power is reporting 45,722 customers out in West Virginia. Hardest hit counties are Cabell, Kanawha, Lincoln and Wayne.
Allegheny Power is reporting 38,000 out in West Virginia, with over 8,400 out in Wood County (Parkersburg).
AEP Ohio has 47,531 out.
Kentucky Power has 36,797 out. Hardest hit is Pike County and over half of Martin County (Inez) is out. About one third of Floyd and Johnson Counties are out.
More on this story as it develops.
