Archive for October, 2009
More Progress on Customer Service
That trend continues.
In 2009, Suddenlink’s 33-point improvement over its 2008 score was the best improvement in points in the company’s category — as was our total category improvement from 2007 to 2009: up 95 points in overall satisfaction.
The people of Suddenlink are committed to continuing this trend through sustained investments in customer-care training programs, customer-friendly technologies, and more — all with the goal of improving the total experience customers have with our company.
‘TV Caller ID’ Train Rolls On
- Arkansas
Jonesboro (Bay, Campbell Station, College City, Diaz, Hoxie, Jacksonport, Tuckerman, Walnut Ridge)
Newport
Pocahontas
Louisiana
Bossier City (Bossier Parish, Haughton)
Missouri
Branson (Hollister, Tri Lakes)
Ozark (Nixa, Highlandville)
Oklahoma
Muskogee (Wagoner)
Okmulgee
Texas
Athens
Gainesville (Oak Ridge, Sadler, Whitesboro)
Huntsville
Jacksonville
Mineral Wells
Mount Pleasant (Mount Vernon, Pittsburg)
Nacogdoches
Sulphur Springs (Winnsboro)
More 20 Meg Markets
Further expansion of the 20 Mbps service will be announced as new markets are confirmed.
Paint Your Way to WiFi Security?
If wireless security protocols like WPA and WPA2 aren’t enough for your wi-fi security needs, it may be time to hire some painters. Scientists at the University of Tokyo have created a special type of paint that absorbs radio signals in the spectrum used by wi-fi connections that can be applied to walls to effectively block wireless broadband signals from escaping a room.
More ‘TV Caller ID’ Launches
- Arkansas
Arkadelphia (Gurdon, Caddo Valley, Gum Springs)
Batesville
El Dorado
Heber Springs
Magnolia (Waldo)
Malvern (Rockport, Perla)
Russellville (Dardanelle, Morrilton, Clarksville, Lamar, Pottsville)
Louisiana
Alexandria (Pineville, Pollack, Ball, Creola)
Bastrop (Mer Rouge)
DeRidder
Lake Charles (Sulphur)
Leesville (Fort Polk)
Minden
Natchitoches
Ruston (Grambling, Simsboro, Vienna)
Mississippi
Greenville (Metcalfe)
New Mexico
Clovis
Oklahoma
Enid
Texas
Amarillo (Canyon, Tulia)
Bryan-College Station
Georgetown (Leander, Pflugerville)
Henderson
Kingwood
Lubbock (Floydada, Plainview, Post, Shallowater, Wolfforth)
Midland (Andrews, Big Spring)
Paris
San Angelo
Tyler
Victoria (Telferner)
