Archive for November, 2009

Cenla Food Program Continues to Deliver

Suddenlink’s award-winning partnership with the Food Bank of Central Louisiana continues to deliver meaningful results, with donations up 88 percent this fall over the tally a year ago. Details here.

11/30/09 at 12:09 pm

RIP: Bill Bresnan

Cable industry pioneer Bill Bresnan passed away Friday. He was widely known, respected, and admired by many in the industry, including many Suddenlink employees. Our sympathy to his family and friends.

11/30/09 at 12:02 pm

Altering the ‘Net

Two cases of content providers restricting or curtailing Internet access: News Corp. wants to limit content from its media empire to Microsoft’s Bing search engine — while Google is selectively blocking access to YouTube.

11/24/09 at 8:04 am

Trends in Cable Broadband Technology

CED publishes its annual list of the 50 biggest cable broadband stories from the past year.

11/24/09 at 7:50 am

Oprah Loves Cable

Or so it seems. Per the NYT report:

Oprah Winfrey is giving network television one of her trademark aha moments.

Ms. Winfrey, the billionaire queen of daytime television, is planning to announce on Friday that she will step down from her daily pulpit, “The Oprah Winfrey Show,” in two years in order to concentrate on the forthcoming cable channel that will bear her name.

11/20/09 at 10:30 am

Suddenlink’s Top Women in Cable

Three were honored.

Two were in the “top 50 most powerful,” including CFO Mary Meduski at #20, and SVP/Programming Patty McCaskill at #27.

Another, Marsha Humphreys-Gee, made the list for “top women in cable tech.”

Congrats to all.

11/18/09 at 4:30 pm

Veterans Visit Schools in West Virginia

For the second consecutive year, Suddenlink is a major sponsor of this program. Additional information here.

11/17/09 at 5:20 pm

What Recession?

Apparently, a slower economy and flagging consumer confidence are not enough to slow down sales of high-definition TV sets:

LCD TV shipments, which represent the bulk of the television category, are set to hit 8 million units in the fourth quarter, up 7.3% from the same period last year, based on a preliminary forecast by iSuppli. For the full year, the research firm expects 37.3 million HDTVs to be sold in North America in 2009 — a 17% increase over last year.

11/16/09 at 10:46 am 1 comment

‘Net Neutrality’

It’s a term that many consumers of Internet service have probably never heard. But it’s at the center of a vibrant debate — layered with considerable confusion — in Washington, DC.

Paul Rodriguez offers a reminder of what this debate is “really about” and, in the process, takes to task two of his favorite cable shows for their mischaracterizations of the issue.

11/16/09 at 10:40 am 1 comment

Suddenlink System of the Month

Suddenlink’s Russellville, Ark., technical operations team won the company’s October “System of the Month Award” for excellence in technical customer-service performance.

The Russellville team exceeded company standards on a wide range of measurements designed to provide superior customer service and was top among the company’s 200 tech ops teams across the country. The measurements considered in the award include maintaining network and platform reliability, minimizing service outages, maximizing order fulfillment, and expediting response time and problem resolution.

Russellville was among the first Suddenlink communities in which the company deployed a new system that helps improve appointment scheduling and on-time arrivals, and provides customers with appointment status updates.

11/13/09 at 4:16 pm

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