Suddenlink and Meredith Reach Agreement

Suddenlink is pleased to announce that it has reached an agreement in principle on a long-term contract with Meredith. As a result, Meredith TV stations — including KPHO, KCTV, KSMO, and WSMV — will continue to be available to Suddenlink customers. We look forward to continuing our partnership with these stations and delivering their programming to our customers.

Suddenlink takes seriously the trust our customers place in us and the responsibility we have to the communities we serve. We also want to thank our customers for their patience and support during these negotiations and assure them that, as a result of the new agreement, there will be no changes to recently announced rate adjustments.

Suddenlink and Hoak Reach Agreement

Suddenlink is pleased to announce that it has reached an agreement in principle on a long-term contract with Hoak Media. As a result, Hoak TV stations — including KALB, KNOE, and KAQY — will continue to be available to Suddenlink customers. We look forward to continuing our partnership with these stations and delivering their programming to our customers.

Suddenlink takes seriously the trust our customers place in us and the responsibility we have to the communities we serve. We also want to thank our customers for their patience and support during these negotiations and assure them that, as a result of the new agreement, there will be no changes to recently announced rate adjustments.

UPDATED: Hoak TV Stations

CURRENT INFORMATION

We have reached an agreement in principle with Hoak Media. Please click here for more.

PRIOR INFORMATION

Suddenlink is involved in good-faith negotiations to renew its contract with Hoak Media, which owns several TV stations, including KALB, KAQY, and KNOE. To date, we have completed contracts with other broadcast owners, covering more than 100 local TV stations. As with those others, we are seeking contract terms from Hoak that are fair to our customers, at a price we hope our customers can afford. And if we can’t establish a new contract by Dec. 31, we will ask Hoak for an extension of the current contract, until a new one is in place. An extension would keep these stations available to our customers, which is our number-one goal.

UPDATED: Meredith TV Stations

CURRENT INFORMATION

We have reached an agreement in principle with Meredith. Please click here for more.

PRIOR INFORMATION

Suddenlink is involved in good-faith negotiations to renew its contract with Meredith, which owns several TV stations, including KPHO, KCTV, KSMO, and WSMV. To date, we have completed contracts with other broadcast owners, covering more than 100 local TV stations. As with those others, we are seeking contract terms from Meredith that are reasonable, at a price we hope our customers can afford. And if we can’t establish a new contract by Dec. 31, we will ask Meredith for an extension of the current contract, until a new one is in place. An extension would keep these stations available to our customers, which is our number-one goal.

Petition to Reform Outdated Laws

A new online petition — available here — appeals to the President to help protect viewers from broadcast blackouts and unfair price increases. The White House receives an email every time someone signs the petition, which will remain open for twelve months. The YouTube video, below, provides some additional context. Also, legislation addressing these issues was introduced Friday in the U.S. House and Senate; details here.

 

Connecting Computer to TV

This six-and-half-minute video offers some basic instructions on how to connect a computer to a television so you can watch Internet video on the TV screen. While these instructions don’t (and frankly can’t) cover all possible combinations of computers, connectors, and TV sets, they should work for many situations.

 

 

UPDATE: Longhorn Network

As noted in our last update, we sent a proposal on Aug. 31 to ESPN, which is negotiating on behalf of the Longhorn Network. That proposal offered to give ESPN its own digital channel for the Longhorn Network, widely available to Suddenlink customers who wanted it. We told ESPN they could make this channel available for free or set whatever price they liked — and keep all revenues, including all advertising revenues. Under that proposal, Suddenlink would have made no money.

More than a month later, we finally received a written response from ESPN, rejecting that proposal and extending a different one. ESPN’s latest proposal — like their previous proposals — would force all Suddenlink TV customers to take and pay for the Longhorn Network, whether they want it or not. That is simply unacceptable.

Many broadcast and cable networks — especially sports networks — are already quite costly and those costs are often increasing faster than the rate of inflation. We will not force our customers to take another sports network. We are, however, ready and willing to negotiate an agreement that gives our customers a choice.

Beware the Latest ‘Phishing’ Email

“Phishing” emails are sent to the customers of many different companies and organizations by anonymous parties who want to steal personal information.

We’ve warned about these e-mails before, but the basics are worth repeating.

Suddenlink will not ask you to provide information like your username, password, social security number or credit card via an email message.

If you receive an email message claiming or appearing to be from us and asking for such information — or encouraging you to visit a website to enter such information — do not reply.

Instead, forward such emails to submit-phishing@suddenlink.net — and then immediately delete the forwarded email.

UPDATE: Longhorn Network

In Suddenlink’s ongoing efforts to make the Longhorn Network available on fair and reasonable terms to customers who want it, we sent a new offer on Aug. 31 to ESPN, which is negotiating on behalf of Longhorn. In fact, we sent the offer twice — by fax and overnight delivery — and have confirmations of receipt for both.

This new offer would give ESPN its own digital channel for Longhorn, widely available to Suddenlink’s customers who want it. We told ESPN they could make this channel available for free or set whatever price they like — and keep all revenues, including all advertising revenues. Under this offer, Suddenlink would have made no money.

So far — a week later and counting — the response from ESPN has been … chirping crickets. Not a single word.

We remain ready and willing to negotiate.