A new online petition — available here
— appeals to the President to help protect viewers from broadcast blackouts and unfair price increases
. The White House receives an email every time someone signs the petition, which will remain open for twelve months. The YouTube video, below, provides some additional context. Also, legislation addressing these issues was introduced Friday in the U.S. House and Senate; details here
12/19/11 at 3:07 pm
This six-and-half-minute video offers some basic instructions on how to connect a computer to a television so you can watch Internet video on the TV screen. While these instructions don’t (and frankly can’t) cover all possible combinations of computers, connectors, and TV sets, they should work for many situations.
12/02/11 at 11:15 am
As noted in our last update
, we sent a proposal on Aug. 31 to ESPN, which is negotiating on behalf of the Longhorn Network. That proposal offered to give ESPN its own digital channel for the Longhorn Network, widely available to Suddenlink customers who wanted it. We told ESPN they could make this channel available for free or set whatever price they liked — and
keep all revenues, including all advertising revenues. Under that proposal, Suddenlink would have made no money
More than a month later, we finally received a written response from ESPN, rejecting that proposal and extending a different one. ESPN’s latest proposal — like their previous proposals — would force all Suddenlink TV customers to take and pay for the Longhorn Network, whether they want it or not. That is simply unacceptable.
Many broadcast and cable networks — especially sports networks — are already quite costly and those costs are often increasing faster than the rate of inflation. We will not force our customers to take another sports network. We are, however, ready and willing to negotiate an agreement that gives our customers a choice.
10/17/11 at 2:28 pm
“Phishing” emails are sent to the customers of many different companies and organizations by anonymous parties who want to steal personal information.
We’ve warned about these e-mails before, but the basics are worth repeating.
Suddenlink will not ask you to provide information like your username, password, social security number or credit card via an email message.
If you receive an email message claiming or appearing to be from us and asking for such information — or encouraging you to visit a website to enter such information — do not reply.
Instead, forward such emails to firstname.lastname@example.org — and then immediately delete the forwarded email.
09/29/11 at 10:44 am
In Suddenlink’s ongoing efforts to make the Longhorn Network available on fair and reasonable terms to customers who want it, we sent a new offer on Aug. 31 to ESPN, which is negotiating on behalf of Longhorn. In fact, we sent the offer twice — by fax and overnight delivery — and have confirmations of receipt for both.
This new offer would give ESPN its own digital channel for Longhorn, widely available to Suddenlink’s customers who want it. We told ESPN they could make this channel available for free or set whatever price they like — and keep all revenues, including all advertising revenues. Under this offer, Suddenlink would have made no money.
So far — a week later and counting — the response from ESPN has been … chirping crickets. Not a single word.
We remain ready and willing to negotiate.
09/08/11 at 4:10 pm
To the best of our knowledge, of the five-largest TV service providers in Texas — Time Warner, DirecTV, Dish, Comcast, and Suddenlink — none have reached an agreement with the Longhorn Network.
Suddenlink would very much like to make this network available on fair and reasonable terms to our customers who want it. In fact, we have told ESPN, which is negotiating carriage on behalf of the Longhorn Network, that we would be delighted to sign an agreement with them like the one we signed with the NFL Network last year. So far, ESPN has refused that offer.
In the meantime, virtually all Longhorn football games will be on channels that Suddenlink already carries, such as ABC, ESPN, and FOX.
09/02/11 at 7:17 am