Suddenlink Celebrates 10 Years

Today, Suddenlink is celebrating its tenth year in business. Our origins can be traced to Feb. 12, 2003, when our management team assumed responsibility for Classic Communications, a small cable operator serving approximately 300,000 customers in mainly rural communities. The company more than quadrupled in size in 2006, with the acquisitions of Cox cable systems serving approximately 900,000 customers and Charter cable systems serving approximately 240,000 customers.  Around the same time, the name Suddenlink was introduced.

Way back in 2003, Classic offered Internet service (with a top download speed of 1.5 Megabits per second) in only half of its cable systems – and offered phone service in none. A decade later, Suddenlink offers high-speed Internet service in all communities, with download speeds up to 107 Megabits per second in many areas; phone service to substantially all customers; wireless home networking; a robust line up of high-definition TV channels; TV Caller ID; a video on demand library with more than 10,000 titles; an online video service known as Suddenlink2GO; home security; and a suite of commercial services, including advertising and carrier services.

“Through the hard work of our team, an unrelenting focus on customer care, plus transformative acquisitions, billions of dollars in financings and capital investments, we turned a small company into the nation’s seventh largest cable operator with financial and operating results that are among the very best in the industry,” said Kent.

Rollout of Faster Internet in Arizona Completed

Yesterday, we launched our new High Speed Internet 20.0 service, Video on Demand (VOD) and TV Caller ID in Payson, Pine and Strawberry, Ariz. High Speed Internet 20.0 features a download speed up to 20 Megabits per second (Mbps), which is believed to be the fastest residential Internet service in the area.

With the introduction of High Speed Internet 20.0 in these communities, Suddenlink has completed the launch of 20 Mbps service in substantially all of the Arizona properties it acquired in April 2011.

Customers in Payson, Pine and Strawberry who have Suddenlink digital receivers can enjoy VOD service, available on Channel 1.

VOD features thousands of viewing choices, many of them in high-definition (HD) format, including movies, sports, news, music and popular cable-network shows. More than a third of the Suddenlink VOD library is free. The rest is available for either a per-view charge or monthly subscription. Viewers can order titles via remote control at any time.

In another upgrade, customers in these communities can now see who’s phoning them on their TV screens with Suddenlink’s TV Caller ID service. When the phone rings, a banner pops up across the bottom of the TV screen to indicate who’s calling. The feature is free, but for it to work, customers must have a minimum combination of Suddenlink Phone and Digital TV.

These service enhancements are the latest elements in a $10 million capital investment program in Arizona. In addition to faster Internet speeds, that program has brought many new TV channels to Kingman and Bullhead City, Flagstaff, Payson, Pine, Strawberry and other Arizona communities. Last December, VOD and TV Caller ID services were introduced in Flagstaff, Sedona, Cottonwood, Camp Verde, Lake Montezuma and the Village of Oak Creek.

Arizona Communities Get VOD, TV Caller ID

Suddenlink yesterday launched its Video on Demand (VOD) and TV Caller ID services in the following Arizona communities: Flagstaff, Sedona, Cottonwood, Camp Verde, Lake Montezuma and the Village of Oak Creek. Customers who have Suddenlink digital receivers can enjoy Video on Demand (VOD) service, available on Channel 1.

VOD features thousands of viewing choices, many of them in high-definition (HD) format, including movies, sports, news, music and popular cable-network shows. More than a third of the Suddenlink VOD library is free. The rest is available for either a per-view charge or monthly subscription. Viewers can order titles via remote control at any time.

In another upgrade, customers can now see who’s phoning them on their TV screens with Suddenlink’s TV Caller ID service. When the phone rings, a banner pops up across the bottom of the TV screen to indicate who’s calling. The feature is free, but for it to work, customers must have a minimum combination of Suddenlink Phone and Digital TV.

These service enhancements are the latest elements in a $10 million capital investment program in Arizona and Southern California. That program already has brought faster Internet speeds and many new TV channels to Flagstaff and other Arizona communities.