Viacom is Blocking Shows Online

Viacom is blocking full episodes of its own shows on its own websites and falsely accusing Suddenlink. Viacom has done the same thing to other companies. But don’t take our word for it.

In doing this, Viacom is violating the principles of an open Internet. If you agree, please consider contacting the FCC.  Specifically, you can visit this page on the FCC website and click the proceeding number 14-28 next to “Protecting and Promoting the Open Internet.”  That should take you to any easy form you can fill out and submit. (Note: While the public comment period on this proceeding officially ended Sept. 15, the form to submit a comment was still available as of the date of this post. Also, we’ve been told it may take a while for the FCC to publish the comments it receives.)

In the meantime, the shows you like may be available through other, non-Viacom Internet sources.  Thank you for your patience.  We hope Viacom will reconsider and stop this action.

‘Sun Outages’ May Affect TV Viewing

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Twice a year, during the fall and spring, TV watchers may experience some degree of interference on some channels due to a phenomenon known as “sun outages.” The following Q&A will help you understand what they are and how they could affect you.

What is a sun outage?

A sun outage is an interruption in TV signals caused by interference from solar radiation. The interference is caused when the sun is in direct line with a communication signal and the sun’s radiation overwhelms it.

How does this affect watching TV?

During this time, people with cable or satellite TV service may experience interference on some channels that can affect picture quality and sound. The picture, for instance, may pixilate slightly, or clicking sounds may be heard. In some cases, picture or sound may completely drop for a few minutes.

Sun outages do not affect Internet or phone service.

How long does the interference last?

Such interference can last up to several minutes a day.

When will this interference happen?

This fall, sun outages may affect some channels – though only intermittently and generally for only a few minutes at a time – between roughly Oct. 5 and Oct. 10. Typically, the effects, if visible, will occur between 12 p.m. and 9 p.m. CT.

What should you do?

If you experience picture or sound interference during these times, please be patient. Your service should return to normal after a short while.

‘Love & Laughter’ Collection Now On Demand

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Celebrate the release of “Think Like a Man Too” with the latest film collection on Suddenlink On Demand. The lineup features hit romantic comedies, including “He’s Just Not That Into You,” “Crazy, Stupid, Love” and more. This collection will be available through Oct. 28.

Where Suddenlink On Demand is available, check out these and other titles by going to Channel 1. To view the collection, go to “Movies & Events,” “Special Features,” “Love & Laughter.” A Suddenlink digital receiver is required to access the On Demand menu.

New Retail Store Opens in Charleston, W. Va.

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Atlantic Region executives, city leaders, and Suddenlink staff recently cut a ceremonial ribbon to celebrate the opening of a new Suddenlink retail store in Charleston, W. Va., at the Shops at Kanawha, 5707 MacCorkle Ave. SE.

The new store offers a whole new experience for customers, with hands-on interactive displays demonstrating Suddenlink services.  Counters no longer separate representatives from customers, allowing more personal interaction.

Since September 2011, Suddenlink has unveiled new or renovated stores in Payson, Ariz.; Arkadelphia, JonesboroEl Dorado, Mountain HomePocahontas and Russellville, Ark.; Blythe, Calif.; Alexandria, Bastrop, Bossier City, DeRidder, Natchitoches and Ruston, La.;  Greenwood, Miss.; Branson and St. Joseph, Mo.; Rocky Mount, N.C.; Pauls Valley and Stillwater, Okla.; AbileneBryan, ConroeLittle Elm, Lubbock and Nacogdoches, Texas; and Beckley, Point Pleasant and Scott Depot, W. Va.

MLB Schedules Postseason on TBS and Fox

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Network coverage of Major League Baseball’s postseason has been scheduled.  TBS will host the American League, and Fox will cover the majority of the National League competition.

TBS will begin its eighth consecutive year of postseason coverage with the Wild Card game on Tuesday, Sept. 30. World Series coverage will begin Tuesday, Oct. 21, on Fox.

TBS and FOX are available to virtually all Suddenlink customers who have what is commonly known as Expanded Basic TV service.

New On Demand: ‘Neighbors’

Comedy film “Neighbors” is now available through Suddenlink On Demand.

A young couple suffers unexpected problems when they are forced to live next to a fraternity house after the birth of their newborn baby. Seth Rogen, Zac Efron and Rose Byrne star.

Where Suddenlink On Demand is available, check out this and other titles by going to Channel 1. A Suddenlink digital receiver is required to access the On Demand menu.

ESPN’s ‘30 for 30’ Series Returns

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ESPN has announced the films selected for this year’s “30 for 30” sports documentary series, returning Oct. 7. A film will air each Tuesday evening for six consecutive weeks, beginning with “Playing for the Mob,” the story of the Boston College basketball games scandal, and the involvement of mobster Henry Hill.

See this year’s complete “30 for 30” lineup.

ESPN is available to all Suddenlink customers who have what is commonly known as Expanded Basic TV service.

Suddenlink2GO App Debuts on iPhone

iphone 4sThe Suddenlink2GO app is now available for both iPhones and iPads. The app allows our customers to watch live TV networks and on-demand TV shows on an iOS device anywhere at home or on the go. The app is available to download free of charge at the Apple iTunes App Store.

The Suddenlink2GO app offers easy access with a single login for authentication. Customers can watch programming from networks that include Bravo, NBC, NBC Sports, Fox News, CNBC, Fox Business, Oxygen, USA Network, E!, Golf Channel, Syfy and more.

The Suddenlink2GO mobile app also provides access to current and past bills, payment options, troubleshooting tools and information about scheduled service appointments. Customers can create up to 10 accounts, with parental controls manageable for each user.

New On Demand: ‘Think Like A Man Too’

Comedy sequel “Think Like A Man Too” is now available through Suddenlink On Demand.

The couples from “Think Like A Man” are back for a wedding in Las Vegas, but plans for a romantic weekend get them into some compromising situations that threaten to derail the big event. Kevin Hart, Gabrielle Union and Terrence Jenkins star.

Where Suddenlink On Demand is available, check out this and other titles by going to Channel 1. A Suddenlink digital receiver is required to access the On Demand menu.