Arizona Communities Get Trio of TiVo Products

Yesterday, we announced the launch of TiVo® HD/DVRs, TiVo Streams and TiVo Minis in the following Arizona communities: Bullhead City, Cottonwood, Camp Verde, Lake Montezuma, Flagstaff, Lake Havasu City, Kingman, Parker, Payson, Pine, Sedona and Strawberry. We’re the only multichannel TV service provider in these areas to offer the products.

TiVo HD/DVRs offer access to thousands of hours of entertainment choices, including content from our Video on Demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features.

TiVo Stream, when linked to a TiVo HD/DVR, allows customers to watch TV shows around the house wirelessly on iPod Touch, iPads and iPhones and also transfer digital video recordings to these mobile devices for later viewing outside the home.

TiVo Mini is a space-saving device that can also be linked to a TiVo HD/DVR, making it easier and more economical to create an Any-Room DVR experience. Customers can add one or more TiVo Mini devices to their home network for multi-room access to all the features available on their single TiVo HD/DVR.

MAX 50.0 Launched in Five Arizona Communities

Today, residential customers in Bullhead City, Kingman, Lake Havasu City, Parker and Payson, Ariz., can get Suddenlink’s High Speed Internet MAX 50.0 service. With download speeds of up to 50 Megabits per second (Mbps), it is the fastest residential Internet service offered in these areas.

Since spring of 2010, MAX 50.0 service has been made available to residential customers in the following Suddenlink-served communities:

Arkansas: Jonesboro, Pocahontas

California: Auburn, Humboldt County, Truckee

Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Haughton, Lake Charles, Natchitoches, Pineville, Sulphur

Missouri: Branson, Nixa, St. Joseph

North Carolina: New Bern, Tarboro

Texas: Athens, Balch Springs, Lufkin, Fate, Forney, Gladewater, Grand Saline, Heath, Hideaway Lake, Lindale, McClendon-Chisholm, Mineola, Nacogdoches, Quitman, Rockwall, Royse City, San Angelo, Seagoville, Talty, Terrell

These enhancements are part of Project Imagine. We will continue to announce launches of new and enhanced services as they are confirmed.

Renovated Store Debuts in Payson

Mayor Kenny Evans and Chamber of Commerce representatives helped Vice President of Arizona Operations Dan Spoelman and local employees cut a ceremonial ribbon yesterday, celebrating Suddenlink’s newly renovated retail store in Payson, Ariz.

The store, a base of operations for 18 employees, now offers customers hands-on interactive displays featuring Suddenlink services. Counters no longer separate salespeople from customers, allowing more personal interaction.

Since last September, Suddenlink has unveiled new or renovated stores in Arkadelphia, Jonesboro, El Dorado and Russellville, Ark.; Alexandria, Natchitoches and Ruston, La.; Branson and St. Joseph, Mo.; Stillwater, Okla.; Abilene, Conroe, Little Elm and Lubbock, Texas; and Point Pleasant, W. Va.

Rollout of Faster Internet in Arizona Completed

Yesterday, we launched our new High Speed Internet 20.0 service, Video on Demand (VOD) and TV Caller ID in Payson, Pine and Strawberry, Ariz. High Speed Internet 20.0 features a download speed up to 20 Megabits per second (Mbps), which is believed to be the fastest residential Internet service in the area.

With the introduction of High Speed Internet 20.0 in these communities, Suddenlink has completed the launch of 20 Mbps service in substantially all of the Arizona properties it acquired in April 2011.

Customers in Payson, Pine and Strawberry who have Suddenlink digital receivers can enjoy VOD service, available on Channel 1.

VOD features thousands of viewing choices, many of them in high-definition (HD) format, including movies, sports, news, music and popular cable-network shows. More than a third of the Suddenlink VOD library is free. The rest is available for either a per-view charge or monthly subscription. Viewers can order titles via remote control at any time.

In another upgrade, customers in these communities can now see who’s phoning them on their TV screens with Suddenlink’s TV Caller ID service. When the phone rings, a banner pops up across the bottom of the TV screen to indicate who’s calling. The feature is free, but for it to work, customers must have a minimum combination of Suddenlink Phone and Digital TV.

These service enhancements are the latest elements in a $10 million capital investment program in Arizona. In addition to faster Internet speeds, that program has brought many new TV channels to Kingman and Bullhead City, Flagstaff, Payson, Pine, Strawberry and other Arizona communities. Last December, VOD and TV Caller ID services were introduced in Flagstaff, Sedona, Cottonwood, Camp Verde, Lake Montezuma and the Village of Oak Creek.

Camp Verde, Ariz., Gets Faster Internet Speeds

Effective yesterday, Suddenlink began offering two new high-speed Internet service options for residential customers in Camp Verde, Ariz., with download speeds up to 10 and 15 Megabits per second (Mbps). Suddenlink High Speed Internet 15.0 is believed to be the fastest residential Internet service in Camp Verde. The new options — plus an existing option featuring a download speed up to 1.5 Mbps — provide Camp Verde residents the same choices as Suddenlink customers in and around Sedona and Payson.

The service enhancements are the latest elements of a $10 million capital investment program in Arizona. That program already has brought faster Internet speeds and many new TV channels to Kingman and Bullhead City, Flagstaff, Payson, Pine, Strawberry and other Arizona communities.

All-Digital Conversion Finished in Arizona Cities

Today, Suddenlink completed an upgrade to the superior picture and sound quality of all-digital TV in Payson, Pine and Strawberry, Ariz., added more than 100 TV channels, including high-definition (HD) channels, and introduced faster Internet speed options in Pine and Strawberry.

The lineup in Payson now features more than 75 new HD channels and more than 45 new standard-definition (SD) digital channels. In Pine and Strawberry, the new lineup includes more than 90 new HD channels and more than 135 new SD channels. With these additions, the Pine and Strawberry TV lineups are the same as in Payson.

Among the new HD channels are: ESPN HD, Fox Sports Arizona HD, TNT HD, TBS HD,  USA HD, Lifetime HD, Discovery HD, TLC HD, Animal Planet HD, History HD, AMC HD, ABC Family HD, Disney HD, Nickelodeon HD, FX HD, Spike TV HD, Syfy HD, CNN HD and MTV HD.

Suddenlink also introduced two new high-speed Internet options for residential customers in Pine and Strawberry, with download speeds of up to 10 and 15 Megabits per second (Mbps). The new speed options are believed to be the fastest residential Internet service in the area. These services were introduced earlier in Payson.

The service enhancements are the latest elements of a $10 million capital investment program in Arizona. That program already has brought faster Internet speeds and many new TV channels to Kingman and Bullhead City, Flagstaff and other Arizona communities.